This Privacy Policy explains how sportsplus collects, uses, stores, and protects the personal information of players in the Philippines. We are committed to handling your data responsibly and in full compliance with applicable Philippine data privacy regulations. Please read this page carefully so you understand your rights and how your information is managed on our platform.
When you create an account on sportsplus, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement under Philippine law, and set up your account correctly. We also collect a username and password of your choosing, which are used to secure access to your account at all times. Your registration data is stored securely and is never sold to third parties for marketing purposes. We may ask you to provide a government-issued ID at a later stage to complete the verification process, particularly before your first withdrawal is processed.
To process deposits and withdrawals in Philippine pesos (PHP), we collect information related to your chosen payment method, including e-wallet account references, bank account details where applicable, and transaction history within the platform. We do not store full card numbers or sensitive authentication credentials on our servers; payment processing is handled through secure, compliant third-party providers. Transaction records are retained for the period required by Philippine financial regulations and are used for fraud prevention, dispute resolution, and regulatory reporting. Your payment data is accessible only to authorised personnel and relevant regulatory bodies when required by law. We will never share your financial information with unrelated third parties for commercial purposes.
When you access the sportsplus platform through a mobile browser or the app, we automatically collect certain technical information including your device type, operating system version, browser type, IP address, and session timestamps. This data helps us optimise the platform experience for Filipino players across a wide range of Android and iOS devices, and it allows our technical team to identify and resolve performance issues quickly. We also collect information about which features you use, how long you spend on different sections of the platform, and which sports or game categories you interact with most. This usage data is analysed in aggregate to improve the platform and is not used to build individual advertising profiles. You can review our cookie practices in the relevant section below for more detail on how tracking technologies are used.
If you contact our player support team, we collect the content of your messages, the nature of your query, and any supporting documents you choose to share, such as screenshots or transaction references. This information is used solely to resolve your issue and to improve the quality of our support service over time. We may also send you account-related notifications by email or SMS, such as deposit confirmations, withdrawal updates, and security alerts; these communications are necessary for the operation of your account and cannot be opted out of entirely. If you have consented to receive promotional communications, you may withdraw that consent at any time by updating your account preferences. All communication records are stored securely and retained only for as long as necessary to fulfil their original purpose.
Your personal information is used to operate and maintain your account, process transactions in PHP, verify your identity, prevent fraud, and comply with Philippine regulatory requirements. We also use aggregated, anonymised data to improve platform features and the overall player experience. We do not use your personal data to serve third-party advertisements, and we do not build behavioural profiles for sale to external parties. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by law.
We share your personal data only with trusted service providers who assist in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are bound by strict data processing agreements. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law or a valid legal order. We will never sell, rent, or trade your personal information to unrelated third parties for their own commercial use. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.
sportsplus uses industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your personal information from unauthorised access, disclosure, or loss. Our systems are hosted on secure infrastructure with continuous monitoring, and access to personal data is restricted to authorised personnel on a need-to-know basis. We conduct periodic reviews of our data security practices to ensure they remain effective against evolving threats. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities in accordance with applicable law and within the required timeframes.
You have the right to request a copy of the personal data we hold about you at any time. We will respond to verified access requests within the timeframe required under Philippine data privacy law.
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes. You can withdraw consent for promotional communications at any time through your account preferences.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used format so that it can be transferred to another service provider of your choice.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact our support team first so we can resolve the matter directly.
The sportsplus platform uses essential cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. Session cookies are deleted automatically when you close your browser, while persistent cookies used for preference storage have a limited lifespan and can be cleared through your browser settings at any time. Disabling essential cookies may affect the functionality of certain platform features, including the login process and account management tools. By continuing to use the platform, you consent to the use of essential cookies as described in this policy.
We retain your personal data for as long as your account remains active and for the period required by Philippine law after account closure, which may include financial records, identity verification documents, and transaction histories. Once the applicable retention period has expired and there is no legal basis for continued storage, your data is securely deleted or anonymised in accordance with our internal data lifecycle procedures. If you request account closure, we will process your request promptly and inform you of the retention periods that apply to specific categories of your data. Anonymised and aggregated data derived from your usage may be retained indefinitely for platform improvement purposes, as it cannot be used to identify you individually. You may contact our support team at any time to ask about the specific retention periods applicable to your account data.
sportsplus reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect, giving you sufficient time to review the updated policy. The date of the most recent revision will always be displayed at the top of this page, and we encourage you to check back periodically. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. For any questions about this policy or how your data is handled, the FAQ section is a good starting point, and our support team is always available to assist Filipino players directly.
sportsplus is built for Filipino players who value both great entertainment and genuine data protection. Register today to enjoy sports betting and casino-style games in PHP, knowing your personal information is handled with care and full transparency.